Returns & Exchanges

At Couture Crowns, we are committed to providing authentic, luxury raw hair extensions of the highest quality. Due to the hygienic nature of our products, all sales are final.

All Sales Are Final

For the safety of our customers and to maintain the integrity of our products, we do not accept returns, refunds, or exchanges on any hair extensions, closures, frontals, wigs, or other hair products once an order has been placed.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

Please email CoutureCrownsCollection@gmail.com with:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

Our team will review your claim promptly and, if approved, provide a replacement or another appropriate resolution.

Order Cancellations

Orders may be canceled within 24 hours of purchase. After this period, production and processing may have already begun, and cancellations cannot be guaranteed.

Need Assistance?

If you have any questions regarding your order or our policies, we’re here to help.

Email: CoutureCrownsCollection@gmail.com

Customer Support Hours:
Monday–Friday: 9:00 AM – 5:00 PM (Central Time)

We aim to respond to all inquiries within 24–48 business hours.